Services "No fix no fee"

At CT5 PC we operate a very simple "No Fix - No Fee" principle which we always explain to customers. If the remedial work that we are to undertake is not successful then we will not charge you for our time and efforts. We are confident after performing many thousands of repairs that we can very accurately gauge what repairs will be effective and which will not. There are exceptions to this rule, and If the work that you wish us to undertake can NOT be guaranteed by us then we will make this very clear before we do anything.


Computer Installation - Have you just bought a new PC? Would like us to setup the computer and load the software for you? Would you like all of the files and settings the same as your old PC? CT5 PC can come to you on-site and install your new computer and transfer all the files and settings. You'll be up and running in no time.

Software Problems - Are you experiencing software problems? Will your computer not start up? Are there error messages and it will only boot in safe mode? These are some common problems CT5 PC face each day. We are experienced in finding the cause and applying a solution. We also offer very competitive prices on a variety of software titles.

Internet Issues - We are happy to come onsite to your home or business and install your modem or router, set up a dial up or broadband connection or help with any Internet or email problems you may be experiencing.

Wireless Network - Trouble with your computer network? Is the printer not accessible by all computers? Why can't all computers save to the server? Why is our wireless network down? Our onsite PC repair service can diagnose and repair your computer network, from simple file sharing issues to a full computer networking solution.

Virus Problems - Is your computer running slowly? Do programs keep crashing? Does your computer keep closing itself down? If this is the case you could be infected. Our virus removal service can clean infected machines and install computer and network security measures.

Computer Upgrades - If your computer is getting on a bit you might not need a whole new computer, maybe you just need a few computer upgrades. We can assess your computer and recommend and install additional memory, upgrade your graphics card, install network interface card or even a new operating system.

Web Design - Do you or your company need an online presence, or an updated website? We can design and produce a new website for you, including a content management system that allows you to easily manage and update your website yourself.

Need a Computer Solution? - CT5 PC Services offer a computer and network design service. You tell us your requirements, and we can design a solution just for you, whether you need one computer with broadband, or you require a suite of computers and a company server.